About Up

We’re a passionate team of engineers, designers and dreamers reinventing banking.

It started with a dream of something better

In the beginning, we were a partnership: Bendigo Bank and Ferocia.

Together we had big ideas about how banking could be better for young Australians. And together we knew we could make it real. Ferocia is a tight team, with a fierce lion mascot and international experience building best-in-class tech for banks. Bendigo has all the banking know-how and a proven way to invest Upsiders’ money ethically. We’d worked together for seven years already, and we knew there was love and trust 💕

When your money is held in Up’s Savers, it’s not only super-organised, it’s helping finance community-owned, renewable energy projects like Hepburn Hydro and solar panels in schools — not fossil fuels or coal seam gas.

I am legit spinning around on my chair being like I wonder what else I can save for

- via Talk To Us | July 2020

Upsiders Assemble

We launched Up in October 2018 and it's grown at rocket speed, becoming bigger and better loved than even we thought possible. The Ferocia team is bigger now and we’ve officially joined the Bendigo family (hey, if you like it then you better put a ring on it). We now help over 400,000 customers (😮) and we’re still laser-focused on building the best digital banking experience on earth. We share our lunches and our bike rides, we will not let anyone win at Mario Kart, and we’re listed as one of Australia’s Best Places to Work.

We want that family feeling to extend to you. If you contact us via our ‘Talk to Us’ chat function you’ll know for sure that we’re real people, who really are here for you, seven days a week.

Our Reason for Being...is You.

It’s been getting harder for Australians to get a start on the financial ladder and make progress towards their goals. So Up reimagined things to make money easy; tools to save without stress, know where you’re at, and put your money on cruise control.

Some of our favourite bits include monthly fee-free accounts, dancing Saver pools you can fill up towards your goals, Payment Requests that make splitting bills smooth, and Pay Splitting that helps you automate your budget… even if you’re juggling casual pay, or working a side hustle. Go, you little red fire engine.

I love being able to forward payments and set up multiple savers so I can see my progress on each one... Plus, they invest ethically. And they communicate 🤯

- Lisa W

What we’ve achieved together so far

The Upsider community is the heartbeat that pushes us forward every day. You’ve helped us to design Up and make it better. You’ve grown our family when you hooked up your mates (more than half of all Upsiders were referred by a mate). And some of you have really strong GIF game, which makes our days brighter.

In the short while since our launch, Upsiders have saved more than $50M via Round-Ups and ‘hard mode’ Boosted Round Ups, hit more than 100,000 savings targets, and sent us countless pictures of your dogs and bunnies (thank you). We've had more than $3B deposited into our Savers and have big plans — so get on board ;)

Our commitment to you

Up is for everyone. We want our app to work well for you regardless of age, background, education, race, gender, or abilities. Listening and responding to your feedback is baked into our process. You help make Up better and we’re always open to new possibilities about how to manage money differently. We read every bit of feedback that comes in (yes, really).

So if you want to have more say, and you want to be part of shaping the future of money, hit “Talk to Us” in our app and let’s start a conversation.

I recommend this bank to literally everyone - especially those who find budgeting hard! If you have trouble with setting goals, budgets, or you just need multiple savings accounts, Up is where it’s at.

- karlidixon

Up Up and Away

Staying true to who we are has helped us create a company we’re proud to run and is a joy to work for.

In order to continue to grow with you and for you, we stand by our commitment to financial literacy, honesty and openness. Check out our public product roadmap, the Tree of Up to see what we have planned for the future.