Up Home Welcome Gift

To welcome you to Up Home, we’re offering you a free, limited edition Up Home gift box. To qualify, you must have first passed KYC / ID verification successfully, then settled a home loan with Up Home.

If eligible you should receive a prize offer in your activity feed on the Activity screen in-app (shortly after settlement is complete). This offer will commence from 9 a.m. AEDT Monday 1 April 2023, and will continue ongoing while stocks last or until we decide to end the offer.

To claim the gift, simply tap through the in-app flow from this offer notification, and ensure your delivery address is correct. Once this flow is complete, you should see confirmation of your successful prize claim in your activity feed.

Note, this offer will only be valid for 30 days from when you first receive the offer notification. The gift box should be delivered to you within approximately 14 days, but can take longer depending on Australia Post or courier network congestion at the time of dispatch.

We may at our absolute discretion cancel this offer at any time and without notice to you. Without limiting the circumstances we may do this if:

• We believe you are acting in a fraudulent, deceptive or misleading way.
• We close your account.
• We believe the security or quality of the Up app or related services is threatened.
• You have unpaid fees or charges, or direct deposit dishonours on your account.
• You don’t provide us with the correct mailing details or do not accept the offer in-app within 30 days.

We’re offering one gift box per Up Home loan (whether the loan is a one player or 2Up loan). The offer will be sent to whichever Up Player who kicked off the loan application, to claim on behalf of both Up Home owners.

If you have further questions, use the ‘Talk to us’ tab in the app to contact our Support team.

Last modified: 1 April 2023