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Stopping Payment Abuse: How Up is Designing for Safety
In July 2020, we got a message from a customer saying their ex-partner was sending abusive chat messages through Up. By August, we’d built new code to find payment abuse, and designed a new approach to stopping abuse on Up.
6 min read
The Evolutionary Design of Up
A deep-dive on the design journey of the Up app. A collaboration between product, design, engineering and our growing base of Upsiders.
9 min read
Top 10 highlights from 2018
Happy New Year! While 2019 has just begun and there are so many awesome things planned for Up this year, I just thought it’d be cool to look back at a few highlights from 2018.
16 min read
Our journey began with a simple question: what could a banking platform look like if was built from scratch today, freed from legacy and designed from the outset to embrace the capabilities of current technology?
3 min read