SCAM SELF-DEFENCE GUIDE

Stop, fist, thumbs up hand symbols

STAY SMART
ON

scams

SELF-DEFENCE AGAINST SCAMMERS

LEARN TO SPOT & STOP A SCAM

From ‘Beginner’ to ‘Black-Belt’, master the art of spotting scams before they spot you. Your best defence is self-defence. If you think you’ve fallen victim to a scam, don’t hesitate, strike first and contact us.

LEARN HOW TO SPOT & STOP A SCAM

From ‘Beginner’ to ‘Black-Belt’, master the art of spotting scams before they spot you. Your best defense is self-defense. If you think you’ve fallen victim to a scam, don’t hesitate, strike first and contact us.

REMEMBER...

WE WON'T CALL

FOR

PINS

&

PASSCODES

WE WON'T ASK

YOU TO

READ

AN SMS CODE

WE WON'T TELL

YOU TO

MOVE

YOUR MONEY

WHAT TO DO IF YOU THINK
YOU'VE BEEN SCAMMED

1

Don’t panic. If you believe you’ve been scammed or your details have been compromised, it’s important to take action quickly.

2

Stop all contact with the suspected scammer, document the conversation and anything you can about the scam.

3

Message us in-app via ‘Talk To Us’, call us on 1300 002 258 or email us at support@up.com.au.

A Deadly self-defence starts with a good offence

We’re always protecting you from the shadows, without you lifting a finger.

Multi-Factor Authentication

Activity Monitoring

Biometric Authentication

Talk to Us in App

Report a Scam

Government initiatives such as Scamwatch and Australian Cyber Security Centre (ACSC) allow you to report a scam and provide educational material on how best to protect yourself moving forward. You can also contact your local police station for assistance.

Life’s better on the Upside

Up acknowledges the Wurundjeri Woi-wurrung and Bunurong Boon Wurrung people of the Eastern Kulin Nation as the traditional custodians of the land where we build and create. We recognise their deep creative connection to Country, and want to continue this notion of play and knowledge sharing. Aboriginal and Torres Strait Islander sovereignty was never ceded, this continent always was and always will be Aboriginal land.

We Pay The Rent

Up is a brand of Bendigo and Adelaide Bank Limited, ABN 11 068 049 178, AFSL and Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Registered address: The Bendigo Centre, Bath Lane, Bendigo, Vic, 3550.