SCAM SELF-DEFENCE GUIDE
STAY SMART
ON
SELF-DEFENCE AGAINST SCAMMERS
LEARN TO SPOT & STOP A SCAM
From ‘Beginner’ to ‘Black-Belt’, master the art of spotting scams before they spot you. Your best defence is self-defence. If you think you’ve fallen victim to a scam, don’t hesitate, strike first and contact us.
LEARN HOW TO SPOT & STOP A SCAM
From ‘Beginner’ to ‘Black-Belt’, master the art of spotting scams before they spot you. Your best defense is self-defense. If you think you’ve fallen victim to a scam, don’t hesitate, strike first and contact us.
REMEMBER...
WE WON'T CALL
FOR
PINS
&
PASSCODES
WE WON'T ASK
YOU TO
READ
AN SMS CODE
WE WON'T TELL
YOU TO
MOVE
YOUR MONEY
WHAT TO DO IF YOU THINK
YOU'VE BEEN SCAMMED
1
Don’t panic. If you believe you’ve been scammed or your details have been compromised, it’s important to take action quickly.
2
Stop all contact with the suspected scammer, document the conversation and anything you can about the scam.
3
Message us in-app via ‘Talk To Us’, call us on 1300 002 258 or email us at support@up.com.au.
SCAMS AND FRAUD TAKE MANY
DIFFERENT FORMS
They aren't always easy to spot, but knowing what to look for can help you dodge scams like a pro. Rise to the level of Scam Sensei—win and come out unscathed!
STUDY SOME SELF-DEFENCE AGAINST COMMON SCAMS
TAP TO LEARN MORE ABOUT SOME COMMON SCAMS
BUYING & SELLING SCAMS
Buying or selling goods and services online can be risky business. Learn how to spot snakes in your DMs.
BANK IMPERSONATION SCAMS
Scammers often pretend they’re someone else. Learn to fight through their web of deceit.
INVESTMENT SCAMS
You might think you're getting an investment opportunity, but you could be the target of a scam. Learn to stay vigilant.
JOB & EMPLOYMENT SCAMS
Are you really earning cash for completing tasks online or are you getting played? Learn how to outsmart scammers.
ROMANCE SCAMS
Trust your head, not your heart. Being blinded by love can lead to being scammed.
IDENTITY THEFT SCAMS
There's only one of you. Learn techniques to eliminate scammers' attempts to impersonate you.
DEVICE CONTROL SCAMS
Installing the wrong app could lead to being scammed. Stay secure by fortifying your digital world.
A Deadly self-defence starts with a good offence
We’re always protecting you from the shadows, without you lifting a finger.
Multi-Factor Authentication
Activity Monitoring
Biometric Authentication
Talk to Us in App
Report a Scam
Government initiatives such as Scamwatch and Australian Cyber Security Centre (ACSC) allow you to report a scam and provide educational material on how best to protect yourself moving forward. You can also contact your local police station for assistance.
Extra Muscle?
Helpful resources when you need some more help in the fight
Call in reinforcements with these powerful resources.
Scamwatch.gov.au
Run by the National Anti-Scam Centre, ScamWatch collects reports about scams to help warn people and take action to stop them. They also provide up-to-date information to help you spot and avoid scams.
IDCARE.ORG
IDCARE is our national identity and cyber support service. They are a not-for-profit charity that was formed to address a critical support gap for individuals confronting identity and cyber security concerns.
ASKIZZY.ORG.AU
Ask Izzy connects people in need with support services that provides housing, food, financial assistance, counselling and much more. It’s free and anonymous, with thousands of services listed across Australia.
NDH.ORG.AU
The National Debt Helpline is a not-for-profit service that helps people tackle their debt problems. Their professional financial counsellors offer a free, independent and confidential service.
OAIC.GOV.AU
You can request that a credit reporting body place a ban on your consumer credit report to prevent a scammer from being able to use or disclose the information as part of a credit check.
BECONNECTED.ESAFETY.GOV.AU
Be Connected is an Australian government initiative committed to building the confidence, digital skills and online safety of older Australians.