SavingSpendingMultiplayerTravelThe UpsideUp Home
SupportPricingScamsEnvironment
Life’s better on the Upside
Download Up

Contact details Product Terms

Current and historical versions of the Contact details section of the Up Personal Accounts Terms & Conditions.

Publication dates:

Published Friday, 31 May 2019

You can contact us via:

  • the Up app (on a compatible iOS or Android device)
  • telephone on 1300 002 258
  • or overseas on +61 1300 002 258
  • email on support@up.com.au

Prior to June 2019, our Product Terms were available in PDF form.

Life’s better on the Upside

Up acknowledges the Wurundjeri Woi-wurrung and Bunurong Boon Wurrung people of the Eastern Kulin Nation as the traditional custodians of the land where we build and create. We recognise their deep creative connection to Country, and want to continue this notion of play and knowledge sharing. Aboriginal and Torres Strait Islander sovereignty was never ceded, this continent always was and always will be Aboriginal land.

We Pay The Rent

Up is a brand of Bendigo and Adelaide Bank Limited, ABN 11 068 049 178, AFSL and Australian Credit Licence 237879. Any advice provided on this website is of a general nature only and does not take into account your personal needs, objectives and financial circumstances. You should consider whether it is appropriate for your situation. Registered address: The Bendigo Centre, Bath Lane, Bendigo, Vic, 3550.